More Bots? No Problem At Boomtown, we’re all about building technology that helps provide the best support experience possible. We listen to our users, understand…
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Intelligent routing – chatbot style Every organization is different in one way or another. Hierarchies, departments, and individual roles and responsibilities all vary from organization…
Bot building made easy Almost every business could benefit from some form of chatbots, however, not every business has the funds and resources to build…
Creating a bot is a team effort Chatbots are currently in such high demand that platforms are coming out that allow anyone, with or without…
A new name, picture in video, emoticons, buttons, and full-screen calling Connect for iOS and Android has been updated with some great new communication…
Just a quick update to let you know that we have added buttons to chatbot responses to make it even easier to quickly get the…
A new, simpler queue for all We’re very excited to announce the launch of our Team Inbox, a single place to monitor all inbound chat…
Taking cross-team and cross-org collaboration to the next level There are countless applications available today that allow teams to communicate amongst themselves and with other…
Stay in the loop without drowning in noise Messaging platforms can be great and lead to significant efficiency gains, but they can also become too…