View your Issues by when they are scheduled Calendar view is another great way to view your Issues in a way that is helpful for…
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Network monitoring tied directly to your support platform After months of hard work, we’re thrilled to share with you the next evolution in Boomtown’s premium…
Inbound and outbound emails right from your existing chat window We’re excited to announce that email is now a support channel in the boomtown support…
A new, simpler queue for all We’re very excited to announce the launch of our Team Inbox, a single place to monitor all inbound chat…
Taking cross-team and cross-org collaboration to the next level There are countless applications available today that allow teams to communicate amongst themselves and with other…
Stay in the loop without drowning in noise Messaging platforms can be great and lead to significant efficiency gains, but they can also become too…