We’re so excited to reveal the new Relay interface with you now that it is officially out of Beta! You can log in at https://app.thinkrelay.com….
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What is LINE? LINE is a free messaging app that allows you to send one-on-one and group texts to friends and family. LINE also supports…
Issues happen when they’re least expected Put yourself in your customer’s shoes for a minute. You are running your business, serving your customers, and then…
Nothing Slips Through the Cracks At Boomtown, we understand just how vital mere seconds are to making satisfied support customers. Getting the right notifications to…
Chatbots that know when they’re outmatched While there have been significant strides in the fields of Machine Learning and Artificial Intelligence over the last few…
It’s All About the Customer In almost any line of business the more you know about a customer, the more you can help them. This…
A single place for better customer support One of the keys to providing exceptional tech support is efficiency. By nature, tech support is stressful for…
Bot building made easy Almost every business could benefit from some form of chatbots, however, not every business has the funds and resources to build…
Get organized by Issue Status Historically Relay has been built on list views to make it easy to view a lot of information in one…
View your Issues by when they are scheduled Calendar view is another great way to view your Issues in a way that is helpful for…