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Boomtown Product Updates

Details on the latest platform features
Dec 11
2
Improved Issue Notifications: Every Update Delivered to Your Inbox & Relay

Improved Issue Notifications: Every Update Delivered to Your Inbox & Relay

By Casey Phillips | Business Support, Field Services, Product Updates, Relay | No Comments

Nothing Slips Through the Cracks At Boomtown, we understand just how vital mere seconds are to making satisfied support customers. Getting the right notifications to…

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Sep 15
3
Relay Wallboards

Wallboards – Better Management Tools

By Alan Finlay | Business Support, Field Services, Product Updates | No Comments

Oversee your daily jobs from one easy-to-manage wallboard Wallboards are a great new addition to the management suite of support products we offer. We just…

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Aug 31
2
ToolBox Update 2.0.3

ToolBox Update 2.0.3

By Alan Finlay | Field Services, ToolBox | No Comments

We have spent a lot of time recently focused on enhancing the field service agent experience within ToolBox. It started with a complete redesign earlier…

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Aug 12
2
Relay Task View

Relay Task View

By Alan Finlay | Field Services, Product Updates, Relay | No Comments

Get organized by Issue Status Historically Relay has been built on list views to make it easy to view a lot of information in one…

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Aug 07
2
Activity Map

Real Time View of Field Agents

By Alan Finlay | Field Services, Product Updates | No Comments

On a map, in real time If you dispatch your own field agents, or even just want to follow along when other teams dispatch field…

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Jun 18
2
Relay Calendar View

Relay Calendar View

By Alan Finlay | Business Support, Field Services, Product Updates, Relay | No Comments

View your Issues by when they are scheduled Calendar view is another great way to view your Issues in a way that is helpful for…

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