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Boomtown Product Updates

Details on the latest platform features
Jun 25
1
Relay Release Notes - June 2018

Relay Release Notes: June 2018

By Alan Finlay | Product Updates | No Comments

In June we were focused on making enhancements to existing functionality to make it easier to use and overall more flexible. We’ll also include some…

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Apr 26
1
Relay April 2018 Release Notes

Relay Release Notes: April 2018

By Alan Finlay | Product Updates | No Comments

The bulk of April was spent on some major chatbot enhancements. We spend a lot of time thinking about how we can build a chatbot…

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Mar 30
1
Relay March Release Notes

Release Notes: March 2018

By Alan Finlay | Product Updates | No Comments

We built a number of new features and enhancements in March and also spent a lot of time squashing bugs to create a more enjoyable…

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Mar 02
1
Relay February Release Notes

Release Notes: February 2018

By Alan Finlay | Product Updates | No Comments

This month we continue our quest to expand existing functionality and make our products more flexible and user-friendly. Here’s a quick recap of what’s new….

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Feb 09
7
January 2018 Release Notes

Release Notes: January 2018

By Alan Finlay | Product Updates | No Comments

2018 is off to a great start! We have a number of new features, enhancements, and updates planned for this quarter. As always, we’re focused on…

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Jan 31
1
Technology Identification & Automated Support

Visual automation and the future of self-service technology support

By Alan Finlay | Connect, Relay | No Comments

Issues happen when they’re least expected Put yourself in your customer’s shoes for a minute. You are running your business, serving your customers, and then…

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Jan 12
7
Boomtown Release Notes December

Release Notes: December 2017

By Alan Finlay | Product Updates | No Comments

December was a short month, but here are the new features released.   Email Support Enhancement While you’ll never get the real-time engagement or conversational…

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Dec 08
6
Product Release Notes November 2017

Release Notes: November & December 2017

By Alan Finlay | Product Updates | No Comments

As we close out the year, we are focusing on making it easier for your customers to get in touch with you and then easier…

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Nov 01
3

Release Notes: October 2017

By Alan Finlay | Product Updates | No Comments

As we head into 2018, we are moving from quick weekly releases to longer monthly releases so we can get ahead of major updates and…

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Sep 26
4
Connect Update v3.3

Connect App Update – 3.3

By Alan Finlay | Business Support, Connect, Product Updates | No Comments

A new name, picture in video, emoticons, buttons, and full-screen calling   Connect for iOS and Android has been updated with some great new communication…

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