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How do I filter my Issues List?

Relay offers a variety of ways to customize your Issues List. You can find the list filters above the Issues List. Click Reset anytime to remove all filters.

Relay Filter Issues List

Toggle Filters

Use Toggle Filters to filter issues by Teams and/or Issue Type & Status, as well as narrow the date range for the Issues.

  • Issue Type & Status: filter by Issue status (learn more here) and/or type. Include a date range for the Issues List.
  • Teams: filter by Sponsor and/or Owner Teams. The Sponsor is the Team that provided the technology the Customer had an Issue with. The Owner is the Team that worked on the merchant’s Issue.

Relay Filter Issues List 2

Relay Filter Issues List 4

Queue Filters

Use Queue Filters to filter Issues by Issue Ownership. Choose between Issues that are Mine, Collaborating, Unclaimed, Unclaimed (all), and Snoozed.

Relay Filter Issues List 3

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