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  5. Add an avatar to your Knowledge Base folders

How do I add an avatar to a Knowledge Base folder? 

NOTE: you need the “Edit KB” permission to manage the Knowledge Base.

By default, all your folders will be displayed with a folder icon. Uploading a new avatar will replace that icon.

  1. Go to System → Knowledge Base.
  2. Click on pencil icon` next to a folder title to edit it. If you would like to edit a sub-folder, click on the parent folder title. If you see articles instead of folders in the parent folder, switch the list view to Folders, as shown below.

  1. On the folder home page, find the Upload KB topic avatar field.
  2. Click Browse… and select the banner image from your computer.
  3. Select Upload.
  4. Hit Save.

Relay Add KB Banners 2

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