Understand and Use the Relay Knowledge Base
Knowledge Base functionality overview The Relay Knowledge Base provides an intuitive and highly customizable environment for sharing knowledge with Customers,...
Add a new Knowledge Base
How do I add or edit a new Knowledge Base to my Organization? NOTE: you need the “Edit KB” permission...
Add an avatar to your Knowledge Base folders
How do I add an avatar to a Knowledge Base folder? NOTE: you need the “Edit KB” permission to manage...
Add a banner to your Knowledge Base home page
How do I add a banner to my Knowledge Base home page? NOTE: you need the “Edit KB” permission to...
Add folders and sub-folders to your Knowledge Base
How do I add a folder to my Knowledge Base? NOTE: you need the “Edit KB” permission to manage the...