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Set Issue priority for Customers

Why should I set Issue priority for my Customers? Adjusting Issue priority allows you to sort Issues in your agents’...
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Understand Customer Users

Customer Users overview Go to Customers → Users on the Relay left navigation panel. Users: a record of Users (persons) associated with Customers. Each...
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Understand Customer Locations

Locations overview Go to Customers → Locations on the Relay left navigation panel. Locations contain a record of Customer Locations. Each Location...
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Understand Customer Profiles

Customers Profiles overview Go to Customers → Profiles on the Relay left navigation panel. Profiles contain a comprehensive view of each Customer...
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