Understand Issue types
Issue types Relay displays Issue type in Issues List with a colored bar on the left side of the Issue...
Escalate and de-escalate Issues
How do I escalate an Issue? In Relay, you can escalate Issues internally or to other Organizations to bring attention...
Attach and view files in Issue conversations
How do I attach files to Issue conversations? You can attach one or more files to Issue Private and Public...
Filter Issues List
How do I filter my Issues List? Relay offers a variety of ways to customize your Issues List. You can...
Understand Issue statuses
Understand Issue statuses As the Issue goes through the workflow from Preparing to Closed (or Canceled), it changes status as...