What is the difference between Responses and Buttons in Bot topics? Buttons appear as clickable fields at the bottom of...
What is the difference between copying and moving Bot topics? Copying or moving topics can save you time on re-creating...
What are Bot topics? Bot topics are responses a Bot gives to user questions or actions. For example, a welcome...
How do I add an avatar to a Bot? Go to System →Bots. Find your Bot and click on (Pencil) to edit...
How can I use a Concierge Bot? The Concierge Bot welcomes the user in Connect/webConnect. It can then route the...