Product Documentation

Here you will find detailed guides to help you learn how to use Boomtown’s software products and solutions

Getting Started

Getting Started

First time using Relay? Here’s an overview of the platform and how to get set up correctly.

Using Boomtown’s software solutions

Business Support

Learn how to use the Boomtown platform to provide exceptional support to your customers.

Field Services

Efficiently dispatch and manage field agents from a single dashboard. Everything you need to know is in here.

Network Monitoring

From ordering and installing Onsite Agents to monitoring networks and tagging devices.

Get to know other important features

Team Messaging

Set up custom teams, ecosystems and notifications to enable internal and cross-organization collaboration.


Easily implement our pre-built integrations to 3rd party messaging and ticketing systems or design your own using our robust APIs

Building Bots

Get started building support bots to empower your team and increase efficiency.